Last week we mentioned an upcoming support program to complement the warranty program for 2009 and earlier Saab vehicles, called Saab Secure, directed at owners of 2010 and 2011 Saab cars that had warranty voided when Saab Cars North America closed. We are happy to present the following press-release from Saab Automobile Parts North America (SPNA), issued today:
Press
Information
FOR IMMEDIATE RELEASE
January 10, 2013
Saab Automobile Parts North America Launches
Saab Secure Program for recent Saab Owners
·
- Program makes available a Limited Lifetime Protection Plan on internal engine components for 2010 and 2011 Model Year Saab owners for no initial cost.
- Offers affordable extended vehicle service contract coverage, backed by a respected industry partner.
- Program complements the recent agreement between Saab Automobile Parts North America and General Motors to provide warranty services on 2009 and prior model year vehicles.
- Saab Automobile parts North America has created an infrastructure to ensure Saab Owners have access to Saab Genuine Parts, Accessories and Service for many years to come.
Today,
Saab Automobile Parts North America (SPNA) announced its Saab Secure program. The program was developed to support those
2010 and 2011 model year Saab owners left without warranty coverage due to the
bankruptcy of Saab Automobile AB in Sweden.
All
2010 and 2011 model year Saab vehicle owners are eligible to come in for a no
charge initial oil change and service, which includes BG Products, Inc. engine
oil additives. This service initiates
the Limited Lifetime Protection Plan backed by BG. As long as the owner continues to service
their vehicle within the required intervals and at a Saab Official Service
Center, the protection plan will continue for the life of the vehicle.
In
addition to the Limited Lifetime BG Protection Plan, Saab Secure will offer
2010 and 2011 model year vehicles, with up to 70,000 miles, a menu of Saab
Secure vehicle service contracts that provide extended coverage levels and
terms at affordable prices. Coverage is
available from Basic Care powertrain coverage to Premier Care comprehensive
component coverage, and is available in terms from 1 to 5 years from the date
of contract purchase. These products are being launched in partnership with
Pablo Creek Services, Inc.
“Just over a
year ago the news was not good. Saab
owners in North America and globally had just learned of the bankruptcy of one
of the world’s most cherished automobile brands,” said Tim Colbeck, President
and CEO of SPNA. “Today they are
hearing some good news about parts, service and vehicle coverage. It is news Saab owners and the Saab network deserve,
and I'm pleased to announce our new programs and partner companies, who are all
committed to serving Saab owners in North America.”
Today’s news follows the
announcement last month that SPNA and GM entered into a Warranty Services Agreement
that authorizes SPNA to provide warranty administration and related services through
SPNAs network of Warranty Service Providers for model year 2009 and prior Saab vehicles
still covered under the GM limited warranty.
The Saab Secure program launch
marks the culmination
of a busy startup period for SPNA. In
the spring of 2012, Saab Automobile Parts AB in Sweden established SPNA as its
North American subsidiary. In early June
2012, SPNA purchased the remaining parts inventory from the Saab Cars
bankruptcy estate and began operations in North America. Since then, SPNA has:
- Established a network of 179 Official Service Centers in the US and Canada.
- Returned availability of Saab parts back to the high levels that existed prior to the Saab Automobile AB bankruptcy.
- Entered into an agreement with General Motors to administer warranty services on 2009 and prior model years, providing a seamless warranty experience for those Saab owners.
- Launched the Saab Secure program to support owners of 2010 and 2011 Saab models.
- Launched a North America Technical Assistance Center to provide technical help for Saab Service Centers in providing high quality repairs for Saab owners.
- Launched a North America Customer Assistance Center on January 7, 2013 to support all Saab customers in North America needing assistance with inquiries about parts, accessories, service and technical support.
- Launched a new SPNA website, Saab.com and Facebook page www.facebook.com/Saab to share up to date information about the company, service facilities and current promotions.
“The company
has been working hard to build an infrastructure for the future. It’s great that we are now able to launch
these new programs, providing added support to Saab owners and the Saab service
network. We want to keep Saab cars and owners
on the road well into the future” Colbeck concluded.
About
Saab Automobile Parts North America
Saab
Automobile Parts North America was founded to ensure Saab owners in North
America are supported with Genuine Parts, Accessories, Technical Support and
Repair Service for years to come. SPNA
is a DBA for North America Distribution Services, a new company, separate and
independent from the Saab Automobile companies that entered bankruptcy in 2011
and 2012.
The
company is headquartered in suburban Detroit, Michigan; and operates a 153,000
square foot parts warehouse in Allentown, Pennsylvania. There are approximately 40 employees and
contractors in the company.
Ownership
SPNA
is a wholly owned subsidiary of Saab Automobile Parts AB, a global spare parts
and logistics company, headquartered in Sweden.
Saab Automobile Parts AB in Sweden was part of the Saab Cars family of companies. However, unlike Saab Automobile AB, Saab
Automobile Parts AB did not enter bankruptcy.
The company’s shares are now fully owned by the Swedish government, who
recently formalized their ownership interest.
The company has been placed with the Ministry of Finance which currently
runs about 36 companies out of the 55 companies wholly or partly owned by the
Swedish government. The government has
stated their intention is to be a stable owner and develop the company further.
Network
SPNA
currently has 179 Official Service Centers throughout North America, many of
whom are former Saab dealers. The network
continues to expand as the company identifies areas where Saab owners could use
more support. A full listing of Saab
Official Service and Parts Centers is available on Saab.com.
Products and Services
SPNA
is the exclusive authorized distributor to the North American market of the
full line of Genuine Saab Parts and Accessories. In
addition, they are the exclusive provider of Genuine Saab Service through its network
of Saab Official Service and Parts Centers.
For further details, please feel free to contact us here at Springman's. We'll be happy to help!
Saab auto mobile parts components North America was based to confirm Saab homeowners in North America square measure supported with real components, Accessories, Technical Support and Repair Service for years to come back.
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